Here are resources to help in our current world-wide crisis. The resources are gathered from various sources including information from Senator Scott Wiener, Supervisor Rafael Mandelman, the City of San Francisco and other sources. There is a section entitled – Businesses and Services in Diamond Heights open during Shelter-in-place.

Click the following link for Resource List or see the resources in the text below. The link can be used in the days ahead when the list is updated. The Resource List may be downloaded by using the link.

Stay safe and well,
Resilient Diamond Heights Steering Committee
Resilient Diamond Heights – like us on Facebook
Diamond Heights Community Association

Resource list for help during COVID-19 Shelter-in-Place 
All information on this list has been taken from reliable sources but may contain inaccuracies. As the current crisis unfolds, information will change quickly so please let us know if you find anything that is no longer valid. We will do our best to keep the list accurate and up to date. Last Updated: 3-APR-20

State and City Resources 
California State COVID-19 response resource website 
For updated information regarding COVID-19 facts and response resources in California

City of San Francisco COVID-19 response resource website
For updated information regarding COVID-19 facts and response resources in

San Francisco Department of Public Health Website 
For updated information regarding COVID-19 facts and response resources in San Francisco

Local Food Resources 
Food Pantries for people living in the 94131 area code: 

Shepherd of the Hills/New Life Lutheran Church 
395 Addison St. San Francisco 94131
Food distribution at 9:00 AM – 9:35 AM Saturdays

St. Aidan’s Episcopal Church 
101 Gold Mine Dr. San Francisco 94131
Registration is not required at this time. Food is bagged and given out in the driveway.
Seniors (65 & older) 12:30 PM to 1:00 PM
All others 1:00 PM to 2:00 PM

Citywide Food Pantry Resource: 
SF Marin Food Bank 
Check the website for additional food pantries and new pop-up pantries to extend the reach of the food distribution network for those in need.

Caregiving and Meal delivery services 
Disability and Aging Services (DAS) 
Helpline is open seven days a week 8:00 AM – 5:00 PM coronavirus-updates/covid-19 
The Human Service Agency has shifted essential services to phone and online
support, including referrals for meal programs and other services through
Disability and Aging Services (DAS). This is the best one-stop place for those in need to connect with help. The website also lists specific paid caregiving and volunteer opportunities for connecting individuals with City-sanctioned services.

Mon Ami 
Mon Ami is a new volunteer matching program enabling volunteers to help at-risk individuals who need help. The program is being piloted with OpenHouse, a local service provider for housing and support services for seniors and adults with disabilities. The Office of Transgender Initiatives is assisting with the pilot program.

Meals on Wheels 
Meals on Wheels provides home-delivered meals. To apply for the program, contact the San Francisco Department of Aging and Adult Services or Meals on Wheels directly.

Project Open Hand 
1-800-551-6325 or 415-447-2326 
POH has a Community Nutrition Program that provides meals for pick up at various locations throughout San Francisco. To apply, download the application here:

30th Street Senior Center 
30th Street Senior Center offers a two-meal package that includes a hot entrée and a supplemental bagged meal delivered Monday through Friday. Qualifying individuals must be 60 years or older, homebound and unable to procure food and/or cook meals.

Businesses and Services in Diamond Heights open during Shelter-in-place 

415- 824-7744
Safeway Diamond Heights
Everyday 6:00 AM to 10 PM
Golden Hours 6:00 AM to 9:00 AM Tuesdays & Thursdays

415- 695-2808
Walgreens Diamond Heights
Monday, Wednesday – Sunday 9:00 AM – 9:00 PM Tuesday 8:00 AM – 9:00 PM

Jensen’s Mail & Copy 
Monday-Friday: 9:00 AM – 6:00 PM (9:00 AM – 5:00 PM for Notary) Saturday: 9 AM – 3:00 PM (9:00 AM – 2:00 PM for Notary)

Harbor Villa Restaurant
Monday – Friday 10:00 AM to 3:00 PM, 5:00 PM – 9:30 PM Saturday & Sunday 10:00 AM – 9:30 PM
Takeout ordered from restaurant is available at ground floor

Heavenly Cafe 
Monday – Saturday 9:00 AM – 8:00 PM
Available for takeout or delivery (Grubhub or Seamless)

Creighton’s Bakery & Cafe 
425 282-2366
Monday – Thursday 6:00 AM – 5:30 PM
Friday & Saturday 6:00 AM – 5:00 PM
Sunday 7:00 AM – 4:30 PM
Available for takeout or delivery (Doordash or Postmates)

Diamond Heights Post Office 
Monday-Friday: 9:00 AM – 5:00 PM Saturday: 9 AM – 3:00 PM

Bank of America 
Monday – Friday 10:00 AM to 4:00 PM

Seven Hills Veterinary Hospital 
Monday, Tuesday, Wednesday, Friday 8:30 AM – 6:00 PM Thursday 11:00 AM to 7:00 PM
Saturday 8:30 AM to 3:00 PM
See website for physical distancing protocol

Mental Health Resources 

Peer “Warm Line” 
A non-emergency peer support line for anyone who needs someone to talk to right now. You can talk to the warm line peer support team by calling 1-855-845-7415 or going to their website and chatting online via instant message

Disaster Distress Helpline 
Text TalkWithUs to 66746
The Disaster Distress Helpline (DDH) provides crisis counseling and support for anyone in the U.S. experiencing distress or other behavioral health concerns related to any natural or human- caused disaster, including public health emergencies.

Crisis Text Line 
Text MHA to 741741
Text the crisis text line to connect to a trained crisis counselor. Crisis Text Line provides free text-based support 24/7.

National Domestic Violence Hotline 
Call 1-800-799-7233, 
TTY 1-800-787-3224
Text LOVEIS to 22522
If it’s not safe for you to call, or if you don’t feel comfortable doing so, another option for getting direct help is to use the live chat service on the website.

Opportunities to volunteer 
Staying home is the best remedy for this disaster, but for those of us who feel compelled to offer our time and talent to helping those in need, here are some suggestions for ways to contribute to the COVID-19 disaster response.

Become a COVID-19 Emergency Response Volunteer (CERV) 
The COVID-19 Emergency Response Volunteer (CERV) program was created in a partnership between the City and County of San Francisco and the Shanti Project. CERV volunteers provide one-time or occasional support to older and vulnerable adults, who have been strongly advised to not leave their home during the coronavirus pandemic.

Give a helping hand to the Food Bank 
The SF Marin Food Bank is expanding their community outreach in attempt to keep up with the unprecedented demand for their services. SFMFB is looking for volunteers for pop-up pantries, warehouse, delivery and translation services. Your health and safety is their top priority, so if you have the time and ability, they have multiple ways for you to help out our neighbors in need.

Make a mask (or several) 
The N95 mask is in short supply! Until production catches up with the monumental need in the healthcare industry, anyone with a needle and thread (or a sewing machine) can help the cause and make a mask. 
Free materials and instructions are provided by Joann Fabrics with a goal of making 100,000,000 masks for donation
Mask making instructions using commonly found materials

Give Blood 
Blood bank resources were already at a historic low before the Covid-19 pandemic. If you are in good health, please consider donating. Go to Red Cross or Vitalant for latest blood drive information.
Red Cross

Resources for spiritual guidance 
Here is a short list of spiritual communities that are offering online resources for prayer and reflection in a time of crisis 
Listings of local online Episcopal Church services and offerings 
Online access for Daily Mass 
Online zendo schedule of zazen and dharma events 
Spiritual messages
Resources for celebrating Shabbat at home

Organize Block by Block to Identify and Help Those in Need During Our Health Emergency


Feeling frustrated by inactivity and isolation? Want to help those in need on your block or in your building? Here is a low-tech way to help your neighbors in this and future emergencies:

  • Create a neighbor e-mail and phone contact list
  • Use the list to connect volunteers with those in need of essential supplies
  • Identify on the list those who need help obtaining groceries and medications and those willing to provide help within the limits of social distancing and sheltering in place

Read on for how to create a list:
One or two people with neighbor email addresses and/or phone numbers can reach out to others on the block or in the building to create the list.  Phone numbers may be of equal or greater value for older people and those not tech savvy. Building such a list is more difficult while sheltering in place but any list is of value even if incomplete. When sheltering in place is lifted, the holes in the list can be addressed to use for future emergencies.

The Farnum Street block, with about 50 homes, has an email list developed as part of its Neighborhood Watch group. Just after the San Francisco shelter-in-place order, the list was used to find volunteers willing to help neighbors with shopping or errands. Three people volunteered right away. A week ago, at the request of the Farnum Neighbors list, street residents met standing by their doorsteps while carefully maintaining social distancing for a fun and serious time to connect and exchange news.

If you already have a block or building email/phone list, please reply to this message so that RDH can keep track of streets and neighborhood areas connected by email/phone. Thank you!

Watch for future announcements about resources for the current crisis and RDH Workgroup trainings that may be provided by Zoom or another app.

The primary goal of creating a neighbor list is to find help for all in need. We urge you to figure out what might work on your street or in your building.

Stay safe and well,

Resilient Diamond Heights Steering Committee
Resilient Diamond Heights – like us on Facebook
Diamond Heights Community Association


Because of Mayor Breed’s Shelter in Place order effective March 17, 2020, Resilient Diamond Heights would like to provide our brochure created by Greg Carey entitled – Shelter in Place. The link to the file with Greg’s other community information pieces – Heat Emergencies, Food Safety, Planning Evacuations, and Sanitation may be read or downloaded in this link: 

Here is Mayor Breed’s Shelter in Place Order issued today:

City of San Francisco Resources for COVID-19 with wide range of questions answered

Please “Like” the Resilient Diamond Heights Facebook page so that you will receive messages from RDH. We would like to reach more people via Facebook in order to provide information quickly. 

Please consider checking on neighbors that live alone if you are able to do grocery shopping for them in case of need.

In light of the Shelter in Place Order, RDH will not have a Workgroup meeting on March 26 and may need to cancel April 23 as well.

Stay safe and well,

Betsy for RDH

Resilient Diamond Heights Meeting Feb. 27: Emergency Supplies Needed for Your Home or Business


For those new to our Resilient Diamond Heights (RDH) email list, RDH has provided resources, trainings and plans for preparing Diamond Heights for all types of emergency situations. Residents from other neighborhoods are welcome to attend our meetings.

Please join us for our next meeting Feb. 27th with dinner at 6 pm and Emergency Supplies Presentation By Greg Carey, 6:30 to 8:00 pm. Please reply to Betsy Eddy at so that we have plenty of food for dinner.

Betsy for the Diamond Heights Community Association and Resilient Diamond Heights.

Have you wondered how to start preparing your household for an emergency? Do you know the difference between a “Go Bag” and a “Shelter Kit”? What about additional needs to help your neighbors?

In this month’s Resilient Diamond Heights (RDH) Workgroup Meeting on Feb. 27th, we will look at examples of these various levels of preparedness. Not only will we peak inside home supplies, but also look at examples of what a NERT volunteer may want to have ready as well as some of the more sophisticated equipment RDH has been accumulating to provide neighborhood support in the case of an earthquake, major fire, or extended power or water outage. Come prepared with questions and be sure to invite your neighbors who might not know about the work we’ve done for over 12 years to prepare for disaster.

Also remember to follow us on Facebook to stay up to date on being better prepared for the unexpected:

Resilient Diamond Heights Workgroup Meeting
Thursday, February 27th, Dinner: 6:00, Presentation 6:30 to 8:00 pm
St. Aidan’s Church, Upper Level, 101 Gold Mine Drive
Parking: Next door in the Safeway parking lot 

Learn How to Unite Neighbors to Prevent Crime! Create a Neighborhood Watch group.

Please help us spread the word about two important crime prevention meetings in January. Please forward this message to friends, neighbors and email lists. Please post the attached flyers. Click on them to download them. Thank you!

Wishing you a safe and happy 2020!

Learn How to Unite Neighbors to Prevent Crime! Create a Neighborhood Watch group
Resilient Diamond Heights invites the public to a presentation on starting up a Neighborhood Watch group on your block. Adam Cuadra, SF SAFE, will detail how to start a group at our RDH meeting, Thursday, Jan. 23, 6:00 for dinner and 6:30 for the Neighborhood Watch presentation. Please reply to this message if you plan to attend so we will have plenty of food for dinner.

Recently, there have been many car and home break ins in Diamond Heights and surrounding neighborhoods. Assaults and robberies of individuals seemed to have increased as well. You can take action by starting a Neighborhood Watch group on your block.

SF SAFE provides assistance starting Neighborhood Watch groups in a process of 5 – 6 meetings with neighbors. Crime prevention tips, creating an email group of your block, a free safety check of your home and other safety measures are provided. One of the best benefits of Neighborhood Watch is getting to know your neighbors which provides a foundation for watching out for each other to deter crime.

Diamond Heights Shopping Center Safety Meeting Jan. 27th, 6:30 pm Convened by Supervisor Rafael Mandelman
In December, a thief smashed a car window in the Shopping Center parking lot while a father and daughter were in their car. The thief took the girl’s backpack that had her homework in it. This scary incident is just one of the many “smash and grab” car break ins in the Shopping Center parking lot and in Diamond Heights. As a reaction to these crimes, Supervisor Rafael Mandelman has scheduled a meeting to look at prevention measures underway and what actions are needed to stop this criminal activity.

The public is invited to this meeting:
Diamond Heights Shopping Center Safety Meeting
Monday, January 27, 6:30pm
San Francisco Police Academy Community Room
350 Amber Drive at Duncan Street
Accessible parking is available in the Police Academy lot next to the community room.

Officials and others attending the meeting include Supervisor Rafael Mandelman; DA Chesa Boudin; Ingleside Captain Chris Woon; Diamond Heights Shopping Center representatives Henry Avila, Taran Stokes and Trina Perales; and SF SAFE.

Blue Christmas Gathering and A Jazzy Little Christmas This Week at St. Aidan’s

Blue Christmas: a Service that Makes Space for Grief and Loss at Christmas 
Wednesday, Dec 18, 5:30-7pm – (No Communion is offered) at St. Aidan’s Church
Messages from St. Aidan’s
For a number of people, Christmas is actually not an especially joyous time of year. Often those who have lost loved ones, or for whom family Christmas gatherings are deeply uncomfortable or simply not possible, feel a great deal of pain as Christmas approaches. This service of “Blue Christmas” seeks to make space for this experience. With a lessons and carols format featuring several readings and reflections, this service without Communion is meant to be accessible to people of various Christian traditions. Please feel free to come and invite anyone you know who might appreciate this service.

A Jazzy Little Christmas 
Please join us on Sunday December 22 for a night filled with music! Performances will include St. Aidan’s parishioners Elaine Jennings and Janet Lohr with guest performer Michael Jennings. All proceeds will help fund St. Aidan’s various ministries! Tickets are available now at and at the door.

Volunteers Needed for DH Holiday Party Saturday, Dec. 14th, 3-5 pm at St. Aidan’s

First, I hope you are available to attend our Diamond Heights Holiday Party on Dec. 14th, 3:00 to 5:00 pm at St. Aidan’s Church. Just attending would be wonderful but if you have an hour or two to volunteer that would be terrific. Though the party is sponsored by the Diamond Heights Community Association, Resilient Diamond Heights (RDH), and St. Aidan’s Church, the main volunteers to plan and create the party are from the RDH Workgroup.
We need a few more volunteers to help with one or more of the following roles:
1:30 – Help with set up of tables, chairs, food table, beverage table, craft tables and decorations
2:30 – Help pick up food from Safeway and Harbor Villa Restaurant (to be transported by car)
2:30 – Help set up of craft making and then assist people who need help during the party. Holiday crafts will be available to make for all ages
2:30 – Welcome people at the door and click attendance
2:30 – Help staff welcome table
3:15 – Serve food to individual plates in food line
5:30 – Assist with clean-up
Please reply if you would like to volunteer and let me know what interests you.
Thank you for considering volunteering and Happy Holidays!
Betsy for RDH

Music on the Hill Presents Farallon Quintet, Dec. 8, 7 pm, St. Aidan’s Church

Music on the Hill presents
The Farallon Quintet
Sunday, Dec. 8 at 7:00 PM
St. Aidan’s Episcopal Church
101 Gold Mine Dr., San Francisco.
A dynamic Bay Area Clarinet Quintet (string quartet plus clarinet), the musicians are all
principal players in the S.F Opera & Ballet Orchestras. In addition to playing the classics,
the quintet seeks to perform rarely heard works, innovative arrangements, and new
music by living composers. In keeping with that tradition they will be performing original
compositions by Jose Gonzalez Granero, a transcription of De Falla’s Spanish Songs,
“The Dreams & Prayers of Isaac the Blind” and Mozart’s Clarinet Quintet.
Tickets are $20/$15. Purchase online at

Stronger Together Meeting Dec. 5, Median Project Update and Urban Angels Appeal

Please see the message about a new program at St. Aidan’s Church.
In this time of receiving letters of appeal for worthy nonprofits, please consider donating to the Diamond Heights Blvd. Median Project and Urban Angels San Francisco – programs right in our neighborhood.
Enjoy December and treasure holiday spirit.
Betsy for the DHCA
Invitation and Message from St. Aidan’s Church
Stronger Together 94131– join neighbors from throughout the 94131 zip code for our Community Circles series. 
December 5th from 6:30-8 PM, at St. Aidan’s Church, (Parking available in lot next to Safeway).
RSVP to or call 415-285-9540 x 3. 
We will gather for a simple supper and small-group intentional conversations. It is our desire to share stories about our beloved San Francisco, create connections, and explore possibilities for building a stronger community that we can achieve together, because it is impossible to do it alone. Come, be part of this moving, hopeful series of conversations, and invite friends!
Diamond Heights Blvd. Median Project Update
You may have noticed the new plants on the Diamond Heights Blvd. median islands. Volunteers with an assist by Public Works staff installed the plants along with a drip irrigation system funded by a Community Challenge Grant. The grant also funded new pavers to form an endcap at the southern entrance to the Diamond Heights Shopping Center. Now it is less likely that truck tires will create large holes in the median when pulling out of the Shopping Center.
A huge thank you to Paul Matalucci, Project Lead, who has shepherded the Median Project from the beginning. Paul reports that by spring the new plants will provide glorious color up and down the medians. More drought tolerant, low growing plants will be planted. Paul and volunteers have transformed our median islands from a vast unmaintained area filled with tall shrubs and dying trees to become an attractive and beautiful asset for our neighborhood. To support the volunteer program and to purchase supplies please consider a donation to the DH Blvd. Median Project by going to;jsessionid=00000000.app334a?df_id=1765&1765.donation=form1&NONCE_TOKEN=2E72F81C0BAC26C407B3DF944D5227FD
See photo below.
Urban Angels San Francisco
Message from Barry Nelson, Founder 
Urban Angels SF is making a big impact in its efforts to reduce the suffering on the streets of our city. The UASF volunteers are men and women who care about sharing with the less fortunate and who volunteer many hours a year to hand out hot food, water, information about essential services, clothing, school supplies and toys at Christmas time! And we want to double our impact next year. Please help make this possible with a financial (tax deductible) donation. Bless you for all you do.
To make your tax-deductible donation by CREDIT CARD, go to and click on the donate button. To donate by CHECK, make it payable to Urban Angels SF and mail it to our office at 5228 Diamond Heights Blvd, San Francisco, CA 94131 and mark in the memo section the particular area you wish to support (Increased deliver of hot food, retire the debt for 2019 schools supplies, or fund school supplies for 2020).
To receive our email updates, send a message to me at the email address below.
Grateful to be in Service,
Nelson Barry
Founder, Urban Angels SF

Greg Carey’s RDH Pamphlets for Evacuations, Food Safety, Heat Emergencies, Sanitation and Sheltering

Hi Resilient Diamond Heights Workgroup,
Here are Greg Carey’s five excellent pamphlets. Thank you, Greg!
Let me know if you cannot download the pamphlets.
Betsy for RDH
Resilient Diamond Heights
Public Information Brochures
Resilient Diamond Heights (RDH) has developed five brochures to train its volunteers and the public on how households can prepare for a wide variety of emergencies. This was undertaken when we found that very little of information scattered over the Internet is in a format that is easily understood. Some is written for the professional, and covers plans rather than procedures. Other material is over-simplified with little details of what or why certain recommendations are made.

These new brochures are based on broad research, and condensed into a single page (front and back) covering each safety topic, with graphics from the Internet where helpful. Links within the brochures allow more details if the reader desires. The following descriptions include a link to each brochure, allowing it to be downloaded for local reading or printing.

Planning Evacuations: The experience of the 2017 Santa Rosa fires that destroyed whole neighborhoods was that no advanced warning was given until sheriff’s deputies began pounding on doors at 2 AM. The average family had less than 8 minutes to gather people, pets, and belongings before evacuation. This brochure explains how to prepare your household, whether the emergency is a local fire or an area wide disaster:

Sheltering: The New York Times recently ran an article that explained that construction of most San Francisco high-rises will protect life, but that damage after a 7.0 earthquake may render 50% of the buildings uninhabitable. Looking on the bright side, this also suggests that at least 50% of the residents will be able to shelter-in-place during the recovery. This brochure provides tips on preparing to shelter, include the important lists of what should be in your “Go Bag” and what should be in your “Shelter Kit”:

Heat Emergencies: San Francisco’s extreme heat during the 2017 Labor Day weekend led to the death of several people, along with the hospitalization of dozens because most homes lack air conditioning. This brochure provides tips for remaining healthy, and especially provide tips for vulnerable residents who depend on assistance from relatives and neighbors to remain safe:

Food Safety: A power outage affects both refrigeration and the ability to cook food to prevent illness. Refrigerated food begins to spoil after as little as 4 hours, and a regional disaster could leave homes without power for days. This brochure explains how to stay safe at both the household and the neighborhood levels until mass feeding is set up by the government following a large disaster:

Sanitation: Regional emergencies may cut off water for days or weeks, rendering toilets unusable. This brochure explains how to prepare for this possibility and how to maintain safe and sanitary conditions until plumbing returns to normal: