Resilient Diamond Heights “What to Do in a Disaster” Virtual Training, Thursday, April 30, 6:30 – 7:30 pm
Our Resilient Diamond Heights (RDH) Workgroup misses meeting and sharing a meal together. Our RDH Steering Committee decided to continue trainings via Zoom. We plan to provide our regular schedule of trainings that offers something different than our COVID-19 crisis.

The training is open to all. If you want to zoom in, please email Betsy Eddy at Betsy will email the Zoom link to you a few days before Thursday, April 30 for the training from 6:30 to 7:30 pm. If you have not used Zoom, let Betsy know and she will email Zoom instructions to you. It is as easy as clicking on the Zoom link.

The What to Do in a Disaster training will be conducted by David Muñoz Ventura, Community Youth Center. CYC is an organization committed to preparing communities for emergencies. CYC’s Seismic Safety Outreach Program wants to ensure that you are prepared for times of stress. The training will explain what to do when you are experiencing various emergencies such as fires, earthquakes, chemical spills and more. Learn in advance how to protect yourself when disaster strikes.

Diamond Heights Resource List (updated as needed):

Resilient Diamond Heights Steering Committee
Like us on Facebook:
Diamond Heights Community Association


We miss our workshop meetings and trainings where we gather together. We decided to try a session by Zoom to determine the interest in online trainings until our shelter in place order is over.
Stay safe and well,
Resilient Diamond Heights Steering Committee
Like us on Facebook

Pre-Disaster Preparedness Training 
Hosted by Resilient Diamond Heights Via Zoom
Thursday, April 16, 6:30 – 7:30 pm.
Click the following link to join this training:

Topic: Pre-Disaster Personal Preparedness
Time: Apr 16, 2020 06:30 PM Pacific Time (US and Canada)
Join Zoom Meeting

Meeting ID: 525 167 903
Password: 082543

Joining the session is as easy as clicking the link. If you are new to Zoom, clicking the link will prompt you to sign up for Zoom. More information is available at

Please do not promote this training on social media such as and Facebook for security reasons. You may forward this announcement to trusted friends, residents in your building complex, to members of your community organization or to your block email lists. RDH welcomes new people to our trainings and meetings even those conducted via the computer.

David Muñoz Ventura, Community Youth Center (CYC), an organization committed to preparing communities for emergencies, will conduct the training. CYC’s Seismic Safety Outreach Program wants to ensure that you are prepared for times of stress. As we now know, sheltering in place is pivotal for our safety. In our first course we will prepare you to Shelter In Place by teaching you about essential materials that need to be gathered and setting up contingency plans for future stressors.

The training will focus on the topic Pre-Disaster Preparedness. If you have questions about our COVID-19 crisis, please see our RDH Resource list compiled by Jill Borofka that is updated weekly. Click this link:


Here are resources to help in our current world-wide crisis. The resources are gathered from various sources including information from Senator Scott Wiener, Supervisor Rafael Mandelman, the City of San Francisco and other sources. There is a section entitled – Businesses and Services in Diamond Heights open during Shelter-in-place.

Click the following link for Resource List or see the resources in the text below. The link can be used in the days ahead when the list is updated. The Resource List may be downloaded by using the link.

Stay safe and well,
Resilient Diamond Heights Steering Committee
Resilient Diamond Heights – like us on Facebook
Diamond Heights Community Association

Resource list for help during COVID-19 Shelter-in-Place 
All information on this list has been taken from reliable sources but may contain inaccuracies. As the current crisis unfolds, information will change quickly so please let us know if you find anything that is no longer valid. We will do our best to keep the list accurate and up to date. Last Updated: 3-APR-20

State and City Resources 
California State COVID-19 response resource website 
For updated information regarding COVID-19 facts and response resources in California

City of San Francisco COVID-19 response resource website
For updated information regarding COVID-19 facts and response resources in

San Francisco Department of Public Health Website 
For updated information regarding COVID-19 facts and response resources in San Francisco

Local Food Resources 
Food Pantries for people living in the 94131 area code: 

Shepherd of the Hills/New Life Lutheran Church 
395 Addison St. San Francisco 94131
Food distribution at 9:00 AM – 9:35 AM Saturdays

St. Aidan’s Episcopal Church 
101 Gold Mine Dr. San Francisco 94131
Registration is not required at this time. Food is bagged and given out in the driveway.
Seniors (65 & older) 12:30 PM to 1:00 PM
All others 1:00 PM to 2:00 PM

Citywide Food Pantry Resource: 
SF Marin Food Bank 
Check the website for additional food pantries and new pop-up pantries to extend the reach of the food distribution network for those in need.

Caregiving and Meal delivery services 
Disability and Aging Services (DAS) 
Helpline is open seven days a week 8:00 AM – 5:00 PM coronavirus-updates/covid-19 
The Human Service Agency has shifted essential services to phone and online
support, including referrals for meal programs and other services through
Disability and Aging Services (DAS). This is the best one-stop place for those in need to connect with help. The website also lists specific paid caregiving and volunteer opportunities for connecting individuals with City-sanctioned services.

Mon Ami 
Mon Ami is a new volunteer matching program enabling volunteers to help at-risk individuals who need help. The program is being piloted with OpenHouse, a local service provider for housing and support services for seniors and adults with disabilities. The Office of Transgender Initiatives is assisting with the pilot program.

Meals on Wheels 
Meals on Wheels provides home-delivered meals. To apply for the program, contact the San Francisco Department of Aging and Adult Services or Meals on Wheels directly.

Project Open Hand 
1-800-551-6325 or 415-447-2326 
POH has a Community Nutrition Program that provides meals for pick up at various locations throughout San Francisco. To apply, download the application here:

30th Street Senior Center 
30th Street Senior Center offers a two-meal package that includes a hot entrée and a supplemental bagged meal delivered Monday through Friday. Qualifying individuals must be 60 years or older, homebound and unable to procure food and/or cook meals.

Businesses and Services in Diamond Heights open during Shelter-in-place 

415- 824-7744
Safeway Diamond Heights
Everyday 6:00 AM to 10 PM
Golden Hours 6:00 AM to 9:00 AM Tuesdays & Thursdays

415- 695-2808
Walgreens Diamond Heights
Monday, Wednesday – Sunday 9:00 AM – 9:00 PM Tuesday 8:00 AM – 9:00 PM

Jensen’s Mail & Copy 
Monday-Friday: 9:00 AM – 6:00 PM (9:00 AM – 5:00 PM for Notary) Saturday: 9 AM – 3:00 PM (9:00 AM – 2:00 PM for Notary)

Harbor Villa Restaurant
Monday – Friday 10:00 AM to 3:00 PM, 5:00 PM – 9:30 PM Saturday & Sunday 10:00 AM – 9:30 PM
Takeout ordered from restaurant is available at ground floor

Heavenly Cafe 
Monday – Saturday 9:00 AM – 8:00 PM
Available for takeout or delivery (Grubhub or Seamless)

Creighton’s Bakery & Cafe 
425 282-2366
Monday – Thursday 6:00 AM – 5:30 PM
Friday & Saturday 6:00 AM – 5:00 PM
Sunday 7:00 AM – 4:30 PM
Available for takeout or delivery (Doordash or Postmates)

Diamond Heights Post Office 
Monday-Friday: 9:00 AM – 5:00 PM Saturday: 9 AM – 3:00 PM

Bank of America 
Monday – Friday 10:00 AM to 4:00 PM

Seven Hills Veterinary Hospital 
Monday, Tuesday, Wednesday, Friday 8:30 AM – 6:00 PM Thursday 11:00 AM to 7:00 PM
Saturday 8:30 AM to 3:00 PM
See website for physical distancing protocol

Mental Health Resources 

Peer “Warm Line” 
A non-emergency peer support line for anyone who needs someone to talk to right now. You can talk to the warm line peer support team by calling 1-855-845-7415 or going to their website and chatting online via instant message

Disaster Distress Helpline 
Text TalkWithUs to 66746
The Disaster Distress Helpline (DDH) provides crisis counseling and support for anyone in the U.S. experiencing distress or other behavioral health concerns related to any natural or human- caused disaster, including public health emergencies.

Crisis Text Line 
Text MHA to 741741
Text the crisis text line to connect to a trained crisis counselor. Crisis Text Line provides free text-based support 24/7.

National Domestic Violence Hotline 
Call 1-800-799-7233, 
TTY 1-800-787-3224
Text LOVEIS to 22522
If it’s not safe for you to call, or if you don’t feel comfortable doing so, another option for getting direct help is to use the live chat service on the website.

Opportunities to volunteer 
Staying home is the best remedy for this disaster, but for those of us who feel compelled to offer our time and talent to helping those in need, here are some suggestions for ways to contribute to the COVID-19 disaster response.

Become a COVID-19 Emergency Response Volunteer (CERV) 
The COVID-19 Emergency Response Volunteer (CERV) program was created in a partnership between the City and County of San Francisco and the Shanti Project. CERV volunteers provide one-time or occasional support to older and vulnerable adults, who have been strongly advised to not leave their home during the coronavirus pandemic.

Give a helping hand to the Food Bank 
The SF Marin Food Bank is expanding their community outreach in attempt to keep up with the unprecedented demand for their services. SFMFB is looking for volunteers for pop-up pantries, warehouse, delivery and translation services. Your health and safety is their top priority, so if you have the time and ability, they have multiple ways for you to help out our neighbors in need.

Make a mask (or several) 
The N95 mask is in short supply! Until production catches up with the monumental need in the healthcare industry, anyone with a needle and thread (or a sewing machine) can help the cause and make a mask. 
Free materials and instructions are provided by Joann Fabrics with a goal of making 100,000,000 masks for donation
Mask making instructions using commonly found materials

Give Blood 
Blood bank resources were already at a historic low before the Covid-19 pandemic. If you are in good health, please consider donating. Go to Red Cross or Vitalant for latest blood drive information.
Red Cross

Resources for spiritual guidance 
Here is a short list of spiritual communities that are offering online resources for prayer and reflection in a time of crisis 
Listings of local online Episcopal Church services and offerings 
Online access for Daily Mass 
Online zendo schedule of zazen and dharma events 
Spiritual messages
Resources for celebrating Shabbat at home

Organize Block by Block to Identify and Help Those in Need During Our Health Emergency


Feeling frustrated by inactivity and isolation? Want to help those in need on your block or in your building? Here is a low-tech way to help your neighbors in this and future emergencies:

  • Create a neighbor e-mail and phone contact list
  • Use the list to connect volunteers with those in need of essential supplies
  • Identify on the list those who need help obtaining groceries and medications and those willing to provide help within the limits of social distancing and sheltering in place

Read on for how to create a list:
One or two people with neighbor email addresses and/or phone numbers can reach out to others on the block or in the building to create the list.  Phone numbers may be of equal or greater value for older people and those not tech savvy. Building such a list is more difficult while sheltering in place but any list is of value even if incomplete. When sheltering in place is lifted, the holes in the list can be addressed to use for future emergencies.

The Farnum Street block, with about 50 homes, has an email list developed as part of its Neighborhood Watch group. Just after the San Francisco shelter-in-place order, the list was used to find volunteers willing to help neighbors with shopping or errands. Three people volunteered right away. A week ago, at the request of the Farnum Neighbors list, street residents met standing by their doorsteps while carefully maintaining social distancing for a fun and serious time to connect and exchange news.

If you already have a block or building email/phone list, please reply to this message so that RDH can keep track of streets and neighborhood areas connected by email/phone. Thank you!

Watch for future announcements about resources for the current crisis and RDH Workgroup trainings that may be provided by Zoom or another app.

The primary goal of creating a neighbor list is to find help for all in need. We urge you to figure out what might work on your street or in your building.

Stay safe and well,

Resilient Diamond Heights Steering Committee
Resilient Diamond Heights – like us on Facebook
Diamond Heights Community Association


Because of Mayor Breed’s Shelter in Place order effective March 17, 2020, Resilient Diamond Heights would like to provide our brochure created by Greg Carey entitled – Shelter in Place. The link to the file with Greg’s other community information pieces – Heat Emergencies, Food Safety, Planning Evacuations, and Sanitation may be read or downloaded in this link: 

Here is Mayor Breed’s Shelter in Place Order issued today:

City of San Francisco Resources for COVID-19 with wide range of questions answered

Please “Like” the Resilient Diamond Heights Facebook page so that you will receive messages from RDH. We would like to reach more people via Facebook in order to provide information quickly. 

Please consider checking on neighbors that live alone if you are able to do grocery shopping for them in case of need.

In light of the Shelter in Place Order, RDH will not have a Workgroup meeting on March 26 and may need to cancel April 23 as well.

Stay safe and well,

Betsy for RDH

Resilient Diamond Heights Meeting Feb. 27: Emergency Supplies Needed for Your Home or Business


For those new to our Resilient Diamond Heights (RDH) email list, RDH has provided resources, trainings and plans for preparing Diamond Heights for all types of emergency situations. Residents from other neighborhoods are welcome to attend our meetings.

Please join us for our next meeting Feb. 27th with dinner at 6 pm and Emergency Supplies Presentation By Greg Carey, 6:30 to 8:00 pm. Please reply to Betsy Eddy at so that we have plenty of food for dinner.

Betsy for the Diamond Heights Community Association and Resilient Diamond Heights.

Have you wondered how to start preparing your household for an emergency? Do you know the difference between a “Go Bag” and a “Shelter Kit”? What about additional needs to help your neighbors?

In this month’s Resilient Diamond Heights (RDH) Workgroup Meeting on Feb. 27th, we will look at examples of these various levels of preparedness. Not only will we peak inside home supplies, but also look at examples of what a NERT volunteer may want to have ready as well as some of the more sophisticated equipment RDH has been accumulating to provide neighborhood support in the case of an earthquake, major fire, or extended power or water outage. Come prepared with questions and be sure to invite your neighbors who might not know about the work we’ve done for over 12 years to prepare for disaster.

Also remember to follow us on Facebook to stay up to date on being better prepared for the unexpected:

Resilient Diamond Heights Workgroup Meeting
Thursday, February 27th, Dinner: 6:00, Presentation 6:30 to 8:00 pm
St. Aidan’s Church, Upper Level, 101 Gold Mine Drive
Parking: Next door in the Safeway parking lot 

Greg Carey’s RDH Pamphlets for Evacuations, Food Safety, Heat Emergencies, Sanitation and Sheltering

Hi Resilient Diamond Heights Workgroup,
Here are Greg Carey’s five excellent pamphlets. Thank you, Greg!
Let me know if you cannot download the pamphlets.
Betsy for RDH
Resilient Diamond Heights
Public Information Brochures
Resilient Diamond Heights (RDH) has developed five brochures to train its volunteers and the public on how households can prepare for a wide variety of emergencies. This was undertaken when we found that very little of information scattered over the Internet is in a format that is easily understood. Some is written for the professional, and covers plans rather than procedures. Other material is over-simplified with little details of what or why certain recommendations are made.

These new brochures are based on broad research, and condensed into a single page (front and back) covering each safety topic, with graphics from the Internet where helpful. Links within the brochures allow more details if the reader desires. The following descriptions include a link to each brochure, allowing it to be downloaded for local reading or printing.

Planning Evacuations: The experience of the 2017 Santa Rosa fires that destroyed whole neighborhoods was that no advanced warning was given until sheriff’s deputies began pounding on doors at 2 AM. The average family had less than 8 minutes to gather people, pets, and belongings before evacuation. This brochure explains how to prepare your household, whether the emergency is a local fire or an area wide disaster:

Sheltering: The New York Times recently ran an article that explained that construction of most San Francisco high-rises will protect life, but that damage after a 7.0 earthquake may render 50% of the buildings uninhabitable. Looking on the bright side, this also suggests that at least 50% of the residents will be able to shelter-in-place during the recovery. This brochure provides tips on preparing to shelter, include the important lists of what should be in your “Go Bag” and what should be in your “Shelter Kit”:

Heat Emergencies: San Francisco’s extreme heat during the 2017 Labor Day weekend led to the death of several people, along with the hospitalization of dozens because most homes lack air conditioning. This brochure provides tips for remaining healthy, and especially provide tips for vulnerable residents who depend on assistance from relatives and neighbors to remain safe:

Food Safety: A power outage affects both refrigeration and the ability to cook food to prevent illness. Refrigerated food begins to spoil after as little as 4 hours, and a regional disaster could leave homes without power for days. This brochure explains how to stay safe at both the household and the neighborhood levels until mass feeding is set up by the government following a large disaster:

Sanitation: Regional emergencies may cut off water for days or weeks, rendering toilets unusable. This brochure explains how to prepare for this possibility and how to maintain safe and sanitary conditions until plumbing returns to normal:

Resilient Diamond Heights Workgroup Meeting and Dinner May 23

Our Resilient Diamond Heights Workgroup has been meeting for 9 years to work with neighborhood organizations and residents to prepare for that big earthquake in our future and for local emergencies. Please attend to learn how you can become involved.

Resilient Diamond Heights Workgroup Meeting

Tuesday, May 23rd, 6 pm dinner – sandwiches and salads, meeting at 6:30 pm 

St. Aidan’s Church, upper level, 101 Gold Mine Drive at Diamond Heights Blvd. 

Please reply to me if you plan to attend so that we will have plenty of food. 

Parking available across the street in the parking lot next to Safeway 

Please invite those who may be interested in our important planning for Diamond Heights. 

On the 23rd, we will present the scope of work for two of our projects:

  • Planning for the Neighborhood Support Center at St. Aidan’s Church that will serve as an important meeting place to gather and share information after a disaster. We are working with Daniel Homsey, Director of the Neighborhood Empowerment Network (NEN), and his Resilient San Francisco projects to design this project based on a handbook developed in New Zealand after the destructive earthquakes there in 2011.
  • Creation of a disaster preparedness strategy for Diamond Heights. This initiative will focus on identifying the vulnerable populations in our community, what their preparedness needs and goals are and how to help them achieve them. Resilient Diamond Heights will work with the Neighborhood Empowerment Network (NEN), the Departments of Public Health, Human Services, Emergency Management and the American Red Cross on this effort. 

We are really excited to invite you to join us in this important mission and look forward to seeing you on May 23rd. 

Betsy for the DHCA and Resilient Diamond Heights Team


You are invited to attend the next Resilient Diamond Heights Workgroup meeting on Tuesday, January 31 at 7:00 pm at St. Aidan’s Church, 101 Gold Mine Drive. Diamond Heights neighbors and organizations have been meeting for seven years to develop plans to prepare the neighborhood for local or regional emergencies. We are hopeful that moving the Workgroup meetings to the evening will make it possible for more people to become involved. We want to hear your thoughts on what is needed for resilience preparedness in Diamond Heights. Please respond to Betsy Eddy,, if you are able to attend.  

Details about the San Francisco NEN/ECP work can be found at: